Create RMA CASE

CREATE RMA CASE

Below you can fill out and submit an RMA form if you wish to have a defective product repaired or returned. Once we’ve received the form, we’ll get back to you with an RMA number and additional information.

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STEP 1
STEP 2
STEP 3

Customer information

Here you must fill in information regarding the owner/company of the installation.

Customer name / Company name

Address

Postcode City

Country

Project number

Product information

Which product category should be returned?

Write quantity

Describe as precisely as possible which address, product and location the returned part(s) belong to.

Installation address

What product does the returned part come from? (e.g. pylon, LED strip, LED board, etc.)

Describe where at the address the installation is located. (e.g. at entrance 2, Longside floor, meeting room 1st floor)

Describe the error you are experiencing

Upload picture or video

Choose a file

Max. size: 250.0 MB

Customer information

Customer name / Company name

Address

Postcode City

Country

Project number

Product information

Which product category should be returned?

Select product type

Write quantity

Installation address

What product does the returned part come from? (e.g. pylon, LED strip, LED board, etc.)

Describe where at the address the installation is located. (e.g. at entrance 2, Longside floor, meeting room 1st floor)

Describe the error you are experiencing

Upload picture or video

Return of RMA

Contact information / Att.: Name

Phone number

E-mail

Repeat to confirm

Company name

Return address

Postcode City